Shipping Policy
Processing Time
All orders are processed within 2–3 business days. You'll receive a confirmation email once your order has been placed, and a separate shipping confirmation with tracking information once it ships.
Delivery Time
Once dispatched, delivery times are as follows:
- Domestic orders: 7–14 business days
- International orders: 7–14 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Order Tracking
Once your order has shipped, you'll receive an email with a tracking number and link so you can monitor your package's progress.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. [Add: "Free shipping on orders over $__" if applicable]
Delays
While we work hard to ensure timely delivery, occasional delays can occur due to high demand, weather, customs, or carrier issues. If your order is significantly delayed beyond the estimated timeframe, please contact our support team and we'll help track it down.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately — we'll do our best to update it before the order ships.
Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, please contact us within 7 days so we can investigate with the carrier.
Questions?
If you have any questions about your order or our shipping policy, reach out to our support team anytime.